The Hotel Chester | City stay in Chester | Book Now

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Key details

About the Hotel

19 Newgate Street, Chester, United Kingdom, CH1 1DE

Steps from the River Dee

Perfect

9.1

9.4

/10

4.6

4.7

Loved by The Hotel Chester guests

Spacious room
Comfortable bed
Friendly staff
Good location

"The room we stayed in was fantastic, clean, spacious and very comfortable."

Katie from United Kingdom

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"The Hotel is always cleaned to a very high standard, you can see the care that goes into the upkeep of the Hotel."

Penelope Pitstop from United Kingdom

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"Great location right in heart of Chester & next to Grosvenor shopping centre car park."

Helen

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Rooms

The Hotel Chester offers luxury accommodations across several distinct apartments, including the James Apartment, Ralph Apartment, and Elegance Apartment. Each apartment is equipped with a luxury Walker & Williams super-king bed, and some feature unique amenities like deep gold and copper soaking tubs and rainfall showers. The Spa Apartment presents an exclusive steam room shower designed for relaxation and comfort.

Packages

The hotel provides various romantic packages that elevate a stay to a memorable experience. The Platinum Romance Package includes Moet & Chandon on ice, candles, and red rose petals on the bed. For an extravagant touch, the Ultimate Romance Package features 300 red roses, 50 candles, and luxury chocolates.

Wellness

Wellness amenities at The Hotel Chester are showcased in the Spa Apartment, featuring a steam room shower that promotes relaxation. The accommodations strive to offer a restful experience with plush bedding and soothing atmosphere. Guests can unwind in luxurious surroundings after exploring the historic city.

Pet-Friendly Policies

The Hotel Chester is pet-friendly, welcoming most small breeds as part of family stays. Pet owners can enjoy their getaway without leaving their furry friends behind. This policy makes the hotel a convenient choice for travelers looking to include their pets in the experience.

Location

Situated in Chester, the hotel is close to the city's renowned Roman heritage, historic walls, and medieval architecture. The central location provides easy access to scenic walks, open-air events, and riverside pubs. Guests can explore the captivating charm of Chester during their stay.

Highlights

Rooms: Luxury Walker & Williams super-king beds

Packages: Ultimate Romance Package with 300 red roses

Wellness: Spa Apartment steam room shower

Pet-Friendly: Most small breeds welcome

Must-do experiences

Take a stroll along the Chester City Walls for stunning views.
Visit the Chester Zoo for a fantastic day with wildlife.
Savor a Cheshire cheese platter at the Chester Market on Saturdays.
Explore the ancient Roman amphitheater for a dose of history.
Don't miss the picturesque rows of timber-framed shops on Eastgate.

Location: Perfect

9.3/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeWelcoming warmth

“Lights, heating and music on when we got there. Beautifully decorated.”

Lauren

Strange & UniqueQuirky twist!

“Copper bath in the bedroom was a fabulous quirky twist!”

Catrin from United Kingdom

Shine on SocialsPicture perfect

“The room, Bouquet, was beautiful and had everything you would need.”

John from United Kingdom

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Polo

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

The Spa

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

Knightsbridge

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

Bouquet

2 persons

220 sq. feet

1 King-size bed

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Free Wi-Fi
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Housekeeping
Tours/Ticket assistance
Welcome drink

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

The Hotel Chester Location

19 Newgate Street, Chester, United Kingdom, CH1 1DE

Map view

19 Newgate Street, Chester, United Kingdom, CH1 1DE

City landmarks

Landmark

Walls of Chester

3400 ft

Landmark

Chester Castle

2300 ft

Church

Chester Cathedral

3600 ft

Landmark

Chester Racecourse

1.0 mi

Museum

The Grosvenor Museum

3300 ft

Museum

Cheshire Military Museum

2100 ft

Museum

Dewa Roman Experience

2400 ft

Landmark

Chester Golf Club

2800 ft

Landmark

Chester Rows

2800 ft

Landmark

Eastgate Clock

3400 ft

Park

Grosvenor Park

3000 ft

Landmark

Chester Roman Amphitheatre

2100 ft

Landmark

Sick to Death

1.0 mi

Church

St Paul's Church

8.7 mi

Nearby

Church

Church of St Peter

700 ft

30 Watergate Street

Booth Mansion

1000 ft

Church

St John the Baptist's Church

700 ft

1 Greenway Street

Statue of Minerva

1800 ft

27 Grosvenor Street The Grosvenor Museum

Chester History & Heritage

600 ft

Church

Wesley Church Centre

500 ft

8 The Groves

River Dee

1300 ft

40 Watergate Street

The Antiques Shop

1100 ft

Garden

Chester Roman Gardens

400 ft

Gallery

The Watergate Street Gallery

1200 ft

Chester Market Hall 6 Princess Street Chester Market Hall

Chester in Lego

1400 ft

Shopping Area

Grosvenor Shopping Centre

300 ft

Garden

Chester Cathedral Falconry and Nature Gardens

800 ft

Bridge

Suspension Bridge

1200 ft

60 Watergate Street

Watergate Street Independent Quarter

1200 ft

Bridge

Old Dee Bridge

1300 ft

Restaurants

Piccolino

300 ft

Pepper Street 33 Pepper Row

Picanha by Fazenda

100 ft

27 Newgate Street

Opera Grill

300 ft

3 Pepper street

All Bar One

200 ft

32-36 Newgate Street

Panda Mami

100 ft

25 Newgate Street

Hickory's Smokehouse Chester

1200 ft

The Groves Souters Lane

Corner Store

600 ft

7 Paddock Row Grosvenor Shopping Centre

La Fattoria

1800 ft

25 Lower Bridge Street

Mad Hatters Tearoom & Bakery

2700 ft

49 Bridge Street Row East

Explore Chester

Local Experiences

Chester Castle

9 minutes' walk

Chester Castle features impressive medieval architecture and houses the Cheshire Military Museum, showcasing local history.

Chester Cathedral

14 minutes' walk

Chester Cathedral is renowned for its stunning Gothic design and tranquil gardens, offering guided tours and free admission on certain days.

The Grosvenor Museum

12 minutes' walk

The Grosvenor Museum showcases Chester's rich culture and history, featuring art collections and hands-on exhibits for all ages.

Chester Racecourse

20 minutes walking

Chester Racecourse is the oldest racecourse in England, hosting a variety of races and events throughout the year.

Grosvenor Park Miniature Railway

8 minutes' walk

Enjoy a ride on this charming miniature railway, perfect for families, with a scenic route through beautiful Grosvenor Park.

Chester Roman Amphitheatre

8 minutes' walk

Visit the historical Chester Roman Amphitheatre to experience guided tours showcasing its ancient architecture and events.

Yoga at The Mindful Studio

7 minutes' walk

Relax and recharge with yoga classes at The Mindful Studio, suitable for all levels in a tranquil setting just a short stroll away.

Piccolino

1-minute walk

Piccolino offers Italian cuisine in a chic ambiance, known for its handmade pasta and seasonal dishes. Reservations recommended.

Picanha by Fazenda

1-minute walk

Picanha by Fazenda serves Brazilian cuisine with a variety of grilled meats in a vibrant atmosphere. Vegetarian options available.

Opera Grill

1-minute walk

Opera Grill provides a lively dining experience with a diverse menu and signature grill dishes. Great for family dining.

All Bar One

1-minute walk

All Bar One has a relaxed setting perfect for casual bites and drinks, featuring a broad menu catering to various dietary needs.

Chester Comedy Club

12 minutes' walk

Chester Comedy Club hosts weekly comedy shows featuring local and national talent in a relaxed atmosphere suitable for all ages.

The Storyhouse

10 minutes' walk

The Storyhouse features a blend of theater, cinema, and library experiences, hosting various events and performances year-round.

Getting around

City Centre

Chester6 min · 1700 ft

Airports

Chester Hawarden Airport (CEG)17 min · 7.0 mi

Liverpool John Lennon Airport (LPL)61 min · 25.2 mi

Train

Chester Train Station14 min · 3700 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:30

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Welsh

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review score

Based on 483 verified reviews

9.1/10

Perfect

92%

Recommend

Cleanliness

9.5/10

Comfort

9.5/10

Facilities

9.3/10

Free Wi-Fi

9.3/10

Location

9.3/10

Paid Wi-Fi

9.0/10

Staff

9.6/10

Value for money

9.0/10

Pros

Welcoming staff

Clean rooms

Comfortable beds

Great location

Cons

Small bathroom

Cramped space

Leaking showerhead

Hot throughout hotel

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Questions of the users

About The Hotel Chester

Is there parking available near the hotel?

10 November 2024

There's a multi-storey car park, the Grosvenor, directly next door that charges £10 for 24 hours of parking.

Is breakfast included in the stay at the hotel?

15 January 2025

While there isn't an on-site restaurant, each apartment offers a complimentary selection of croissants, fresh fruit, cereals, and milk to enjoy at your convenience.

Are small pets, like dogs, allowed in the hotel?

23 March 2025

Yes, small dogs are welcome for an additional fee of £30.

How far is the hotel from Chester train station?

05 April 2024

The hotel is approximately a 15-minute walk or a 7-minute drive from Chester train station.

Can I find nearby places for breakfast?

30 May 2024

There are several lovely cafes within a 5-minute walk, with the 'Moorings' by the river being a recommended spot.

What is the check-in and check-out time at the hotel?

12 June 2024

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Are there any wheelchair-accessible options in the hotel?

21 July 2024

Yes, the Treehouse apartment is located on the ground floor and is accessible to wheelchair users.

Does the hotel have a gym for guests to use?

09 August 2024

Unfortunately, there is no gym available on the premises.

Is there a hot tub available in any of the rooms?

17 September 2024

The Safari suite includes a luxurious jacuzzi bath designed for two, perfect for a romantic getaway.

Can family accommodations be arranged for a larger group?

02 October 2024

For comfort, accommodations can only host up to 4 guests, ensuring an enjoyable stay for everyone.

What extra services do you offer for romantic occasions?

25 November 2024

For special occasions, various romantic packages are available, including candle setups, rose petals, and chocolates.

What unique features can I expect in my room?

18 December 2024

Rooms offer unique designs and luxurious amenities, including rainfall showers, deep soaking tubs, and personalized decor styles that enhance comfort and elegance.