The Hotel Chester | City stay in Chester | Book Now

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The Hotel Chester Interior photo A living room

The Hotel Chester Interior photo A typical apartment

The Hotel Chester Room photo A typical studio apartment

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Key details

About the Hotel

19 Newgate Street, Chester, United Kingdom, CH1 1DE

Steps from the River Dee

Perfect

9.1

9.4

/10

3.6

4.7

Loved by The Hotel Chester guests

Spacious room
Comfortable bed
Friendly staff
Good location

"The room we stayed in was fantastic, clean, spacious and very comfortable."

Katie from United Kingdom

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"The Hotel is always cleaned to a very high standard, you can see the care that goes into the upkeep of the Hotel."

Penelope Pitstop from United Kingdom

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"Great location right in heart of Chester & next to Grosvenor shopping centre car park."

Helen

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Rooms

The Hotel Chester offers a collection of unique apartments, including the James Apartment, which showcases a rainfall couples shower and original design elements. The Ralph Apartment invites guests to experience Vintage Americana style with a spacious living area and cozy bedroom. The Elegance Apartment features a deep gold and copper soaking tub for an exclusive bathing experience.

Unique Experiences

Guests can enhance their stay with specialized packages, such as the Platinum Romance Package, which includes Moet & Chandon on ice and romantic amenities like red rose petals and candles. For those seeking a lavish surprise, the Ultimate Romance Package provides an eye-catching 300 red roses and 50 candles to set the mood. Each package supports a personalized celebration for special occasions.

Wellness

The Spa Apartment takes relaxation to the next level with a steam room shower for a soothing experience. Guests can recharge with the Walker & Williams Burgess bed, ensuring a restorative night's sleep. The inclusion of White Company toiletries in the bathrooms adds to the relaxing environment.

Pet-Friendly Amenities

The Hotel Chester welcomes a variety of small dog breeds, making it easy to enjoy a getaway without leaving furry friends behind. Guests can experience their stay accompanied by their pets, providing a family atmosphere. This pet-friendly policy enhances the enjoyment of family staycations.

Location

Situated in Chester, the hotel allows visitors to explore the city's rich Roman heritage, including historic city walls and architectural landmarks. Guests can easily access quaint streets lined with shops, pubs, and restaurants. The central location provides convenience for both leisure and discovery.

Highlights

Rooms: James Apartment with rainfall couples shower

Packages: Platinum Romance Package with Moet & Chandon

Wellness: Steam Room Shower in The Spa Apartment

Pet Policy: Furry friend welcome for small breeds

Must-do experiences

Take a stroll along the Chester City Walls for stunning views.
Visit the Chester Zoo for a fantastic day with wildlife.
Savor a Cheshire cheese platter at the Chester Market on Saturdays.
Explore the ancient Roman amphitheater for a dose of history.
Don't miss the picturesque rows of timber-framed shops on Eastgate.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Guest Room

2 persons

1 King-size bed

Shower

Private pool

room details

Two-Bedroom Apartment

4 persons

2 Single beds

Shower

Private pool

room details

One-Bedroom Apartment

2 persons

1 King-size bed

Garden view

Shower

Private pool

room details

King Room

2 persons

1 King-size bed

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Free Wi-Fi in public areas
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Services

Pet amenities available
Housekeeping
Tours/Ticket assistance
Welcome drink

Business

Fax/Photocopying

Spa & Leisure

Jacuzzi

Room features

Air conditioning
Heating

The Hotel Chester Location

19 Newgate Street, Chester, United Kingdom, CH1 1DE

Map view

19 Newgate Street, Chester, United Kingdom, CH1 1DE

City landmarks

Landmark

Walls of Chester

3400 ft

Landmark

Chester Castle

2300 ft

Church

Chester Cathedral

3600 ft

Landmark

Chester Racecourse

1.0 mi

Museum

The Grosvenor Museum

3300 ft

Museum

Cheshire Military Museum

2100 ft

Museum

Dewa Roman Experience

2400 ft

Landmark

Chester Golf Club

2800 ft

Landmark

Chester Rows

2800 ft

Landmark

Eastgate Clock

3400 ft

Park

Grosvenor Park

3000 ft

Landmark

Chester Roman Amphitheatre

2100 ft

Landmark

Sick to Death

1.0 mi

Church

St Paul's Church

8.7 mi

Nearby

Church

Church of St Peter

700 ft

30 Watergate Street

Booth Mansion

1000 ft

Church

St John the Baptist's Church

700 ft

1 Greenway Street

Statue of Minerva

1800 ft

27 Grosvenor Street The Grosvenor Museum

Chester History & Heritage

600 ft

Church

Wesley Church Centre

500 ft

8 The Groves

River Dee

1300 ft

40 Watergate Street

The Antiques Shop

1100 ft

Garden

Chester Roman Gardens

400 ft

Gallery

The Watergate Street Gallery

1200 ft

Chester Market Hall 6 Princess Street Chester Market Hall

Chester in Lego

1400 ft

Shopping Area

Grosvenor Shopping Centre

300 ft

Garden

Chester Cathedral Falconry and Nature Gardens

800 ft

Bridge

Suspension Bridge

1200 ft

60 Watergate Street

Watergate Street Independent Quarter

1200 ft

Bridge

Old Dee Bridge

1300 ft

Restaurants

Piccolino

300 ft

Pepper Street 33 Pepper Row

Picanha by Fazenda

100 ft

27 Newgate Street

Opera Grill

300 ft

3 Pepper street

All Bar One

200 ft

32-36 Newgate Street

Panda Mami

100 ft

25 Newgate Street

Hickory's Smokehouse Chester

1200 ft

The Groves Souters Lane

Corner Store

600 ft

7 Paddock Row Grosvenor Shopping Centre

La Fattoria

1800 ft

25 Lower Bridge Street

Mad Hatters Tearoom & Bakery

2700 ft

49 Bridge Street Row East

Explore Chester

Local Experiences

Chester Castle

9 minutes' walk

Chester Castle features impressive medieval architecture and houses the Cheshire Military Museum, showcasing local history.

Chester Cathedral

14 minutes' walk

Chester Cathedral is renowned for its stunning Gothic design and tranquil gardens, offering guided tours and free admission on certain days.

The Grosvenor Museum

12 minutes' walk

The Grosvenor Museum showcases Chester's rich culture and history, featuring art collections and hands-on exhibits for all ages.

Chester Racecourse

20 minutes walking

Chester Racecourse is the oldest racecourse in England, hosting a variety of races and events throughout the year.

Grosvenor Park Miniature Railway

8 minutes' walk

Enjoy a ride on this charming miniature railway, perfect for families, with a scenic route through beautiful Grosvenor Park.

Chester Roman Amphitheatre

8 minutes' walk

Visit the historical Chester Roman Amphitheatre to experience guided tours showcasing its ancient architecture and events.

Yoga at The Mindful Studio

7 minutes' walk

Relax and recharge with yoga classes at The Mindful Studio, suitable for all levels in a tranquil setting just a short stroll away.

Piccolino

1-minute walk

Piccolino offers Italian cuisine in a chic ambiance, known for its handmade pasta and seasonal dishes. Reservations recommended.

Picanha by Fazenda

1-minute walk

Picanha by Fazenda serves Brazilian cuisine with a variety of grilled meats in a vibrant atmosphere. Vegetarian options available.

Opera Grill

1-minute walk

Opera Grill provides a lively dining experience with a diverse menu and signature grill dishes. Great for family dining.

All Bar One

1-minute walk

All Bar One has a relaxed setting perfect for casual bites and drinks, featuring a broad menu catering to various dietary needs.

Chester Comedy Club

12 minutes' walk

Chester Comedy Club hosts weekly comedy shows featuring local and national talent in a relaxed atmosphere suitable for all ages.

The Storyhouse

10 minutes' walk

The Storyhouse features a blend of theater, cinema, and library experiences, hosting various events and performances year-round.

Getting around

City Centre

Chester6 min · 1700 ft

Airports

Chester Hawarden (CEG)17 min · 7.0 mi

Liverpool John Lennon (LPL)61 min · 25.2 mi

Train

Chester Train Station14 min · 3700 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:30

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Welsh

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests consistently praise the spacious and well-decorated rooms at The Hotel Chester, with some even enjoying upgrades to suites like "The Secret Garden" featuring impressive entrances and walk-in showers. The convenient location places guests within walking distance of Chester's attractions and next to a shopping centre, offering easy access to dining and the heart of the town. The presence of a shared beer garden with a neighboring pub is also a highlight for many, though some guests have noted noise from the outdoor bar on certain evenings. Kitchen facilities with complimentary biscuits, teas, coffee, and proper milk in the fridge are frequently mentioned as a plus.

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Review score

Based on 494 verified reviews

9.1/10

Perfect

93%

Recommend

Staff

9.7/10

Cleanliness

9.5/10

Free Wi-Fi

8.6/10

Value for money

8.9/10

Pros

Welcoming staff

Clean rooms

Comfortable beds

Great location

Cons

Small bathroom

Cramped space

Leaking showerhead

Hot throughout hotel

tom from united kingdom

Single

money penny

3 nights in June 2025

Reviewed:August 24, 2025

7/10

great bedcomfortable bedperfect locationbedroom tvmirror lightguidance information

i appreciated the location. it was perfect, putting me close to the cathedral. the room was amazing, (it had a great bed). the bed was comfortable, ensuring i slept well.

there was no guidance information for the fire. the mirror light in the bathroom wasn't working and didn't get fixed when i asked. the bedroom tv wouldn't turn on, a shame.

0 Helpful

Questions of the users

About The Hotel Chester

Is there parking available near the hotel?

10 November 2024

There's a multi-storey car park, the Grosvenor, directly next door that charges £10 for 24 hours of parking.

Is breakfast included in the stay at the hotel?

15 January 2025

While there isn't an on-site restaurant, each apartment offers a complimentary selection of croissants, fresh fruit, cereals, and milk to enjoy at your convenience.

Are small pets, like dogs, allowed in the hotel?

23 March 2025

Yes, small dogs are welcome for an additional fee of £30.

How far is the hotel from Chester train station?

05 April 2024

The hotel is approximately a 15-minute walk or a 7-minute drive from Chester train station.

Can I find nearby places for breakfast?

30 May 2024

There are several lovely cafes within a 5-minute walk, with the 'Moorings' by the river being a recommended spot.

What is the check-in and check-out time at the hotel?

12 June 2024

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Are there any wheelchair-accessible options in the hotel?

21 July 2024

Yes, the Treehouse apartment is located on the ground floor and is accessible to wheelchair users.

Does the hotel have a gym for guests to use?

09 August 2024

Unfortunately, there is no gym available on the premises.

Is there a hot tub available in any of the rooms?

17 September 2024

The Safari suite includes a luxurious jacuzzi bath designed for two, perfect for a romantic getaway.

Can family accommodations be arranged for a larger group?

02 October 2024

For comfort, accommodations can only host up to 4 guests, ensuring an enjoyable stay for everyone.

What extra services do you offer for romantic occasions?

25 November 2024

For special occasions, various romantic packages are available, including candle setups, rose petals, and chocolates.

What unique features can I expect in my room?

18 December 2024

Rooms offer unique designs and luxurious amenities, including rainfall showers, deep soaking tubs, and personalized decor styles that enhance comfort and elegance.